Musings from David Norfolk, Practice Leader for Development & Governance.
The recent TSB migration debacle was more than an Ops project and had Dev, testing and customer impacts. In these days of Ops/Dev collaboration, should it have been run as a DevOps-style process – or was it run “DevOps in name only”?
Validating “magic” systems such as those based on Amazon Alexa is important – and non-trivial. Most important is that remediation processes are designed and tested.
Interesting short article on visualising your assets based on architectural-style viewpoints: Better Configuration Management CMDB Data Visualization for Free.
While you are all (I hope) thinking about GDPR, just a brief heads-up on another EU initiative that will also still be important post-Brexit. The NIS Directive is the first piece of EU-wide legislation on cybersecurity. It provides legal measures…
GDPR is very emphatically about managing privacy with the interests of the data subjects at heart. It is not about encouraging lazy people to sign away their rights.
The bottom line, I think, is that (regardless of GDPR and its jurisdiction) a mutable company can’t afford to have a breakdown of trust with its customers and other stakeholders – as Facebook is discovering. GDPR may simply be a catalyst for bringing data-related trust issues to the surface.
David Norfolk comments on an interesting article, for emerging Mutable Businesses, from McKinsey.
Blockchain governance will be key to its success in its role as a distributed ledger technology for mutable businesses.
Robotic Process Automation may be the practical face of business process automation today, but it is not exactly new.
Configuration management would seem ideally placed to take advantage of a secure distributed ledger, using Blockchain.