Analyst Coverage: Paul Bevan and David Norfolk
TrustPortal is a UK HyperAutomation company that aims to transform the digital experiences for millions of employees and customers across the globe. The catalyst for this is TrustPortal’s enterprise HyperAutomation platform, which intelligently augments and orchestrates people, multi-vendor robots, digital and AI in real-time.
The TrustPortal philosophy is to focus on making the design and development of new customer journeys simpler by maximising the potential of new and existing RPA robots. What TrustPortal is looking to do is to have RPA robots run end-to-end automated processes and dynamically generate digital user interfaces, without the concerns and challenges of integrating with legacy systems. The design philosophy is based on making it as simple as possible for people to map out and develop customer interactions with a consistent user look and feel, and minimal or no actual coding. Potentially, this offers the facility for any process, from customer facing in the front-office to task management in the back-office to be automated and digitised.
Since 2017, TrustPortal has been working closely with a range of leading business and technology companies, including Telefonica, MetLife, IBM and EDF on mission-critical digital work transformation projects that have helped prove and evolve its platform.
TrustPortal has a growing ecosystem of technology vendors including Blue Prism, UiPath, Automation Anywhere, Salesforce, ServiceNow, MS Dynamics, IBM and best of breed global resellers.
With new capital from a recent successful and innovative crowdfunding initiative we expect to see TrustPortal build rapidly on the experience of their major customer engagements, and the growth of its partner ecosystem. Definitely a company to watch in the HyperAutomation space.