The recent TSB migration debacle was more than an Ops project and had Dev, testing and customer impacts. In these days of Ops/Dev collaboration, should it have been run as a DevOps-style process – or was it run “DevOps in name only”?
When employees, business partners, regulators and customers operate in a mutable (changing) environment, it is essential that they can TRUST this environment.
A CIO must have the authority to challenge the thinking of his/her colleagues (even at Board level), as to the feasibility of delivering disruptive change.
Processing EU "personally identifiable information" needs assurance of certain privacy measures. Trump has made it impossible to hold such info in the USA.
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