It’s all in the gap analysis

One should always model what a process should be like and look at the gaps between that and what the process is and what cost-effective automation can support.

Whither PIM?

It looks like product information management, at least some of it, is moving beyond the confines of MDM

Resurgence of the CIM?

The hard part of automating business process isn't (despite what IT often tells you) the programming, it's understanding the business process.

Savvion: exploiting business frameworks

This is one in a series of articles I shall be producing based on a major piece of research being undertaken by Bloor Research on the BPMS market. My thanks go to Dr. Ketabchi, President, CEO and...