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This paper has been superseded by SaaS (March, 2009)

Software as a Service (SaaS) - Finding the user value propositions

Cover for Software as a Service (SaaS)

Classification: Spotlight

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This paper sets out to explore the business
and IT management value propositions to
consider in moving towards exploiting
Software as a Service (SaaS).

SaaS uses specialist third party companies
with valuable domain expertise to deliver
business services to users, over the Internet,
that create new value opportunities for
businesses. These can include significant
reductions in capital investment budgets,
maintenance and managements costs, energy
costs and the provision of facilities.

New value can be added to business through
the ability to address new and additional
market opportunities by adding new services
rapidly and by scaling up existing services to
meet growing business needs, all in a very
cost-effective manner.

Though relevant to all business sectors the
SaaS model is particularly attractive for the
Small to Medium-sized Business (SMB)
sector, giving them access to resources that
they would otherwise be unable to afford.

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