Park Place Technologies
Analyst Coverage: Paul Bevan
Park Place Technologies was founded in Cleveland, Ohio in 1991. Best known as a global, post-warranty Third Party Maintenance (TPM) organisation, Park Place Technologies has been quietly acquiring new capabilities such as Network Operations Centre (NOC) operator, Intellinet and Network Performance Monitoring (NPMD) company, Entuity, that positions it as a much more proactive and predictive IT operations management organisation (ITOM). The overarching messaging for this new set of capabilities is called DMSO, which stands for Discover Monitor Support Optimise and is marketed as ParkView Monitoring.
In November 2020 Park Place Technologies acquired Curvature, a leading IT support, products, and services company. This doubled its revenues and number of employees. More importantly, it expanded Park Place Technologies global coverage into important Asia Pacific and Latin American markets. Its position, dealing with IT infrastructure issues around maintenance and break-fix for over 21,500 customers in 154 countries, has given them a deeper insight into the day-to-day issues affecting IT operations departments than many of their potential new competitors in the ITOM and AIOps market and is a tremendous, stable base from which to develop.