Nortel buys Clarify – The CRM market maturing
Date:
By: Dale Vile
Classification: Vendor Brief
Nortel, best known as a manufacturer of voice and data communications products, has purchased CRM company Clarify. The deal is worth around $2.1 billion and creates a very powerful force in the market for data centre capabilities. CRM is not a simple homogenous market, but it is growing very fast and gradually taking on a clearer shape.