ICM (Incentive Compensation Management) is a fast-growing software
application area defined in different ways by vendors and analysts. This can
make life difficult for new potential customers.
The objective of this Bloor Research white paper is to clearly define ICM
from a business perspective. We clarify the business benefits to be gained
from deploying ICM; define the characteristics of customers who most benefit
from ICM and suggest a process to engage with ICM vendors. By following these
guidelines customers should have smooth deployments that deliver early
time-to-benefit, sustainable and substantial ROI over the longer term.