Serena

Last Updated: 29th May 2014
Analyst Coverage: David Norfolk

Serena Software Inc. has its headquarters in Silicon Valley and services enterprise customers from 29 offices in 14 countries. It has a long and illustrious history of IT systems management especially in the mainframe space and now covers web app systems too.

Serena is a portfolio company of Silver Lake Partners, the leader in private investments in technology-enabled industries.

In its product line, Serena prides itself on having a process-based approach orchestrating IT management; on the compatibility of its solutions with existing tools (no requiremment for rip-and-replace);  on the comprehensiveness of its orchestrated IT capabilities, from demand to deployment to service; and on the visibility it provides with end-to-end dashboarding across different tools.