Mimecast offers an integrated, cloud-based email management service that includes archiving, continuity and security, policy management and data leakage prevention. It has added file archiving in the most recent release. Among the differentiators for Mimecast's service are 100% guaranteed uptime, as well as widespread data centre coverage that guarantees in-geography data processing for data protection compliance purposes.
Mimecast claims some 6,000 organisations worldwide as its customers, which it serves from offices in Europe, North America and South Africa. It has a wide range of partners, including resellers and those that provide hosted or managed services offerings.
Mimecast's customers range from medium-sized firms to large organisations and are suited for use in any vertical industry. It has a wide range of customer case studies and testimonials available from organisations worldwide.
The technology is provided as a cloud-based, software-as-a-subscription service that interfaces with Microsoft Exchange, which can be deployed on premise or hosted by a third party. Support is provided for accessing the service from various types of mobile devices. Mimecast is now extending its platform to handle all unstructured data.
Mimecast is renowned for the quality of its customer service and offers free email support to all customers, with telephone support available for an additional fee. It also offers services for those wishing to migrate to Microsoft Exchange 2010 or Office 365, as well as those wishing to migrate away from Postini.