ICM (Incentive Compensation Management) is a fast-growing software application area defined in different ways by vendors and analysts. This can make life difficult for new potential customers.
The objective of this Bloor Research white paper is to clearly define ICM from a business perspective. We clarify the business benefits to be gained from deploying ICM; define the characteristics of customers who most benefit from ICM and suggest a process to engage with ICM vendors. By following these guidelines customers should have smooth deployments that deliver early time-to-benefit, sustainable and substantial ROI over the longer term.