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Cover for Applying Information Policy - Can you really extract more value from your organisation's information?

Applying Information Policy - Can you really extract more value from your organisation's information?
Published: 7th July 2007 | By:
Every large enterprise carries a set of general policies which determine the way the business will be run and the direction to take. Within this, there are policies concerned with how to deal with the information generated and received.

Cover for Maximising returns from customer spend

Maximising returns from customer spend
Published: 25th June 2007 | By:
Marketers should be devoted to building brand and managing the customer experience, but this is achieved through running projects.

Cover for Delivering Customer Experience

Delivering Customer Experience
Published: 25th June 2007 | By:
Customer Experience is the new hot topic in CRM; but like CRM before it, if it is not backed by a rigorous profit-based measure of success it will fail to deliver tangible benefit and, this time, senior management will really demand explanations.

Cover for The Inside Threat - as important as profits?

The Inside Threat - as important as profits?
Published: 20th May 2007 | By:
The inside threat is very real. Even the most motivated, committed and enthusiastic staff can and will make mistakes that may result in significant data loss.

Cover for Unified information supply at the desktop - The convergence of business intelligence, content management, search and collaboration

Unified information supply at the desktop - The convergence of business intelligence, content management, search and collaboration
Published: 20th May 2007 | By:
The value of business intelligence software as a decision support tool is well established but is presently a long way short of what it might be.

Cover for Software as a Service (SaaS) - Finding the user value propositions

Software as a Service (SaaS) - Finding the user value propositions
Published: 1st April 2007 | By:
This paper sets out to explore the business and IT management value propositions to consider in moving towards exploiting Software as a Service (SaaS).

Cover for Bang for your Buck – maximising your IT budget

Bang for your Buck – maximising your IT budget
Published: 1st March 2007 | By: Paul Beauchamp and Cedric Harding
Utilising a framework of best practices will deliver the ability to maximise the IT budget and bring the biggest Bang for your Buck.

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