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The advantages of a maturity model are that it helps you to assess where you are and where you want to get to and, based on that recognition, can assist in putting a realistic plan together in order to manage the maturing process. As with all maturity models, it is not the case that all companies or departments should aim to reach the highest levels of the model, as what suits one organisation will not necessarily suit another.

In one way, the spreadsheet management maturity model that we describe below differs from other maturity models. This is because an important element is the maturity of the spreadsheet users themselves. We see these as ranging through four stages: inexperienced (and self-taught); enthusiastic, where junior personnel see the possibility of becoming regarded as “experts”; experienced, typically when these junior personnel start getting promoted into more senior positions and/or some formal training is provided to end users; and (fully) trained, where end users are formally trained on spreadsheet development best practices, risk management and compliance.

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