The Norfolk Punt
Posts made to the The Norfolk Punt blog during February 2012
17 February, 2012: ITIL 2011 Update
ITIL, since version 3 came out in 2007, has taken over the world of Service Management - in conjunction with ISO 20000. Now there's a 2011 update...
15 February, 2012: An operational approach to managing Big Data
A recent press release presages a new approach to managing complex systems of systems with lots of data.
06 February, 2012: BCS CMSG Conference 2012
Configuration Management - How to Ease the Pain of Change
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