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Terry Schurter
PLEASE NOTE: This person no longer works at Bloor. We maintain this page to link all the content they wrote during their time with us.
CIO
Focus Area: Business Process Management
Terry Schurter, CIO of the BPM Group, is the creator and author of Customer Expectation Management. With razor-sharp clarity, Terry exposes the structure and inner-workings of the 21st Century Value Chain and the actions businesses must take to produce ongoing growth and success.
His widely read insights on business practices and the application of technology in support of business goals place him as one of the leading thought leaders on the subject of achieving business success.
Terry is an internationally popular speaker who’s incisive content and entertaining presentation style has been met with widespread approval. An [OUTSIDE-IN] thought leader, Terry’s presentations help organizations align their thinking and practice with the customer focus needed to set market pace and become tomorrow’s market leaders.
He is also noted for his cutting edge research and analysis in the areas of BPM products, The Case for ROI, SOA (Service Oriented Architecture) and Unified Process Architecture (which he pioneered).
Research papers include:
- Business Process Management - the Next Generation of Business Enablers
- Technical Guidance on Process Technology -
- BPM ROI Guide
- Executive Guidance on Service Oriented Architecture (SOA)
Recent articles and blog postings:
- XSOL - Shaking the BPM tree with a new approach to modeling?
- BPM Market Changes - IBM to Acquire FileNet for $1.6 Billion
- BPM - Processes and Market Directions
- There really are new ways to approach old problems
- Versata - Trilogy combination zeros in on extended value
- BEA buys Fuego and goes BPM
- 2006 Analysis and Predictions - Business Process Management